Privacy Policy
How we handle personal information when you visit our website or contact us about our services.
Last updated: 2 October 2026
About this policy
This policy describes how Modulex Innovation Sdn Bhd (“Modulex”, “we” or “us”) handles personal information relating to website visitors, business contacts and enquiries about our Odoo ERP consulting services. Data handled on behalf of a client during a project is also subject to the applicable service agreement and data-handling instructions.
Information we receive
When you contact us, you may provide your name, company, telephone number, email address and information about your business requirements. We may also receive information through subsequent correspondence. Please provide only information relevant to your enquiry and avoid sharing passwords or sensitive personal records.
Website servers may record technical information such as your IP address, requested pages, browser details and the date and time of a visit. The enquiry form currently checks entries within your browser and does not transmit them to Modulex. Please use the telephone details on our Contact page to reach us.
How we use information
We use information provided to us to respond to enquiries, understand business requirements, discuss or deliver agreed services, manage business communications and maintain necessary records. Technical information may be used to operate, troubleshoot and protect the website. Where consent is required for a particular use, we will request it separately.
Sharing information
Information may be shared with personnel and service providers who need it to support the purposes described above, professional advisers where necessary, or authorities where disclosure is required by law. Any service provider handling information on our behalf should use it only for the agreed purpose and protect its confidentiality. We do not sell personal information.
Retention and security
We aim to keep personal information only for as long as needed for the purpose for which it was provided, including applicable legal, accounting or contractual requirements. Information that is no longer needed should be securely deleted or anonymised. We take reasonable steps to limit unauthorised access, loss or misuse, although no method of storage or transmission is completely secure.
Cookies and external websites
This website currently does not use analytics or advertising trackers. Its images, fonts and video are hosted with the website. Links to external websites, including Odoo and image sources, are governed by those websites’ privacy policies. If our use of cookies or tracking technologies changes, we will update the relevant information and seek consent where required.
Your choices and requests
You may contact us to request access to or correction of personal information we hold about you, withdraw consent where processing relies on it, or ask us to limit its use, including for direct marketing. Requests are subject to applicable law, and we may need to verify your identity before responding. Choosing not to provide relevant contact or project details may limit our ability to respond or provide a requested service.
Contact us about privacy
For questions or requests about your personal information, call +603 2149 9346 or write to Modulex Innovation Sdn Bhd at:
6-3, Jalan Puteri 4/2, Bandar Puteri,
47100 Puchong, Selangor, Malaysia.
Changes to this policy
We may update this policy when our services or information-handling practices change. The latest version will appear on this page with its updated date.
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